![]() This software provides voicemail, queueing, recording, shared call inbox, contact management, assign and tag. It allows users to integrate the software with CRM systems and control calls. Analytics on voice calls are traditionally not user-friendly, making it very hard for managers to drive actionable change from telephony reporting tools.Aircall is a cloud-based system that helps manage customer support and sales operations.Telephony systems are not integrated in business tools, making the phone a black box.Telephony systems are outdated, complex to use and manage, and unreliable, making user adoption and satisfaction and constant challenge.Advanced telephony feature-set (ring rules, warm and cold transfers, conferencing, parallel calling, advanced recording control).Availability across Mac, Windows, web browsers, iOs, Android devices.Easy-to-use applications for end users and administrators alike, that can be managed by business unit owners directly without IT support.Gain visibility into voice and messaging activity with live and historical dashboards.Integrate telephony with existing business tools across CRMs, helpdesks, collaboration tools, and more.Move to a 100% cloud-based voice and messaging solution for Sales or Customer Service users required no hardware, available globally.This means that the product is in process to be integrated with CloudBlue Connect. * CloudBlue Fast-Track product: This product is part of the CloudBlue Fast-Track program. No setup or onboarding fee, no professional services: just a simple per user pricing structure, including inbound and domestic outbound minutes, with international minutes or toll-free minutes available as a bundle or with attractive per minute pricing options. Simple pricing structure that’s SMB-friendly It requires no large IT team, and with our 100% software delivery and great getting-started resources, allows our customers to get up and running quickly. Pain-free setup and onboarding to get up-and-running in minutesĪircall can be setup in under an hour, and requires no professional services. Scale product usage worldwide with support for English, French, German, Spanish, and Italian. Satisfy all compliance requirements with our built-in document management system and team of voice experts. Get phone numbers in over 100 countries, and port existing phone numbers easily. ![]() International phone infrastructure with built-in compliance Work smarter, and improve productivity with instant caller insights, eliminate manual tasks with automated call data and recording logging, while capturing insights across the entire customer journey. Integrate your voice software with 100+ business toolsĪircall offers plug-and-play integrations with the tools SMBs already use, whether CRMs (Salesforce, HubSpot, Microsoft Dynamics, Pipedrive), Helpdesk (Zendesk, Help Scout), Customer Engagement (Intercom, Front), Collaboration (Slack, Microsoft Teams) and many others. Aircall’s drag-and-drop routing engine makes it easy to route calls to the right people, at the right time, while Aircall’s advanced analytics and live listening and coaching capabilities gives SMBs new capabilities. We’ve re-designed the phone from a blank piece of paper, to offer advanced dialing, transferring, conferencing, and data logging that is accessible to everyone. With beautiful phone and admin apps, adopting Aircall is a breeze. ![]() Boost productivity with out-of-the-box CRM and help desk integrations and scale in a matter of clicks.Įasy-to-use apps that make Enterprise functionality available to everyone Get a flexible call center solution up and running in minutes. With a perfect balance of easy-to-use applications, powerful features, and plug-and-play integrations, Aircall can be distributed at scale to large numbers of SMB firms. Aircall helps small and medium businesses execute on their big ambitions, by delivering business telephony and SMS for SMBs in 80+ countries worldwide.
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